Human language services

Human Transcription Services and Captioning You Can Trust

We help organisations turn audio and video into reliable, usable text through expert human transcription and captioning.

Register and upload files Request a quote

Need custom scope first? Talk to our team. Looking for AI datasets? Visit our AI platform.

Illustration of Way With Words saving your team time

Turnaround

From 6 hrs to 8 days

Quality checks

2-step review

Data handling

Confidential

Trusted by teams in:

Legal Healthcare Education Media Research Public sector

Accurate output

Human-reviewed transcripts with dependable consistency.

On-time delivery

Predictable timelines for recurring and urgent work.

Data compliant

Secure handling aligned with strict confidentiality needs.

Client support

Responsive communication from briefing to delivery.

Core services

Services built for real-world language work

Featured service

ML Transcription & Annotation

Keep AI speed and add human quality. Our Machine Learning transcription and annotation service corrects machine transcript errors so your final output is accurate, readable, and ready for client, compliance, or publication use.

Explore ML Transcription & Annotation Register and upload
How teams work with us

From recordings to research-ready output

A practical workflow designed for teams that need dependable quality, clear communication, and files they can use immediately.

  1. 01

    Share your files

    Tell us your format, style guide, and timing needs.

  2. 02

    We assign specialists

    Your project is matched with experienced language professionals.

  3. 03

    Quality review

    Every delivery goes through structured human quality checks.

  4. 04

    Secure delivery

    Receive final files in your required format, ready to use.

Who we support

Teams we work with most often

Research & academia Legal & compliance Media production Recurring content teams Healthcare & clinical teams Public sector & NGOs Corporate L&D teams Market research teams Podcast & content teams

What you get

Delivery standards you can rely on

  • Consistent formatting across files and batches
  • Clear speaker attribution and structured timestamps
  • Predictable turnaround with human QA before delivery
Testimonials

What clients say about working with us

Swipe or use arrows to browse client stories.

"Our company specialises in wildlife content for international broadcasters and over the years Way With Words has been our transcriber of choice. They offer a world class transcription service and the final product delivered is always of the highest standard."

Julia Heywood

Lion Mountain Media

"I have used Way With Words for a variety of different transcribing projects over the last year. They have never let me down and I cannot recommend them highly enough."

Dan Shepherd

RealVision

"We use Way with Words regularly for transcribing interviews, meetings and roundtable discussions. Their output is always reliable, accurate and on time, which is extremely important to us."

Caron Schreuder

Medianett

"I've used Way With Words for many years as my go-to transcription service. The transcriptions are swift, reliable, and most importantly accurate."

Alan Fender

Fin International

"I have been using the Way with Words service for interview transcriptions for a few years now and it has been an absolute pleasure. The team are always super helpful, friendly and accommodating."

Sue Ranger

Marine Conservation Society

"Way With Words' transcription service is easy to use and over the past three years they have reliably delivered quality transcripts, on time or even ahead of schedule."

Melanie King

RJW & Partners

"Our arts organisation in Australia used Way With Words to create captions for more than twenty videos. Turnaround times were fast, quality was excellent, and communication was prompt and helpful."

Michael Waite

Kaldor Public Art Projects

"Having used WayWithWords for several projects of various sizes, I have been impressed with the quality and accuracy of their work, as well as their communication and prompt service."

David Alcott

Corrections Services NSW

"We have used Way With Words for transcribing interviews from research projects and have always found them very efficient. They produce excellent transcripts and communication is excellent."

Ria Williams

The Open University

"Way With Words have been very helpful with our transcript needs. We are impressed with their service and do not hesitate to recommend them over competing services."

David Loggia

The Podcast Reader

Ready when you are

Need reliable transcription support?

Tell us your turnaround, volume, and quality requirements and we will propose the right service setup.

Register and upload files Get a quote