Legal

Policies, Terms, and Compliance

Browse our legal policies, terms, privacy, and compliance documents to understand how we manage service delivery, data protection, and client responsibilities.

Terms of Service

Core terms that govern use of Way With Words services, accounts, and platform access.

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Data Processing Addendum

Data processing commitments, controller/processor responsibilities, and GDPR-aligned safeguards.

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General Authorisation

Authorisation details covering approvals and permitted use conditions for service engagement.

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Privacy Policy

How personal information is collected, used, stored, and protected across our services.

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PAIA and POPI

South African information access and personal information protection compliance framework.

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Customer Care Policy

Service quality commitments, support standards, and how client concerns are handled.

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Cookie Policy

How cookies and similar technologies are used for functionality, analytics, and preferences.

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Anti-Bribery and Anti-Corruption Policy

Standards and controls to prevent bribery, corruption, and improper business conduct.

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Anti-Slavery Policy

Commitments and measures to prevent modern slavery and human trafficking in operations.

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Whistle-Blower Protection Policy

Reporting pathways and protections for raising concerns about misconduct in good faith.

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Speech Collection Dataset Licence Agreement

Licensing terms, usage rights, and restrictions for speech collection dataset products.

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Downloads

Downloadable legal forms, policies, and supporting documentation from the legal hub.

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