Policies, Terms, and Compliance
Browse our legal policies, terms, privacy, and compliance documents to understand how we manage service delivery, data protection, and client responsibilities.
Terms of Service
Core terms that govern use of Way With Words services, accounts, and platform access.
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Data Processing Addendum
Data processing commitments, controller/processor responsibilities, and GDPR-aligned safeguards.
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General Authorisation
Authorisation details covering approvals and permitted use conditions for service engagement.
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Privacy Policy
How personal information is collected, used, stored, and protected across our services.
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PAIA and POPI
South African information access and personal information protection compliance framework.
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Customer Care Policy
Service quality commitments, support standards, and how client concerns are handled.
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Cookie Policy
How cookies and similar technologies are used for functionality, analytics, and preferences.
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Anti-Bribery and Anti-Corruption Policy
Standards and controls to prevent bribery, corruption, and improper business conduct.
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Anti-Slavery Policy
Commitments and measures to prevent modern slavery and human trafficking in operations.
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Whistle-Blower Protection Policy
Reporting pathways and protections for raising concerns about misconduct in good faith.
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Speech Collection Dataset Licence Agreement
Licensing terms, usage rights, and restrictions for speech collection dataset products.
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Downloads
Downloadable legal forms, policies, and supporting documentation from the legal hub.
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