Reliable quality
Trusted worldwide for dependable, high-quality captions with strict confidentiality.
Captioning services
Professional Captioning for Accessible, Broadcast-Ready Video
We deliver accurate, expertly timed captions for webinars, corporate videos, training, promotional content, and educational materials.
Existing client? Log in to upload.
Format flexibility
Caption files available in common formats including .srt and .vtt.
Included transcript
Every captioning order includes a free intelligent verbatim transcript.
Need transcript cleanup before captioning?
Pair captioning with ML Transcription & Annotation when your source transcripts come from automated tools and need human refinement.
Captioning quote form
Expanded request fields aligned to the live quote workflow.
Frequently asked questions
General questions
How long will it take to receive my captioning quotation?
We aim to respond within 1 hour during UK business hours. If outside business hours, we respond by the next business day.
Do I need an account to request a quote?
No. You can submit the quote form directly without creating an account.
What if I am unsure which content type to select?
Select “Other” and add details in the project notes.
Pricing and discounts
How is captioning cost calculated?
Pricing is based on turnaround selected, total video duration (per-minute rate), and any additional services requested.
Do volume discounts apply over time?
Yes, when files are submitted within three months of the first upload for a single project stream.
Payment options
What payment options are available?
Credit card, debit card, bank transfer (BACS/EFT/wire), and PayPal.
What are invoice terms?
Payment on presentation of invoice, with invoice queries raised in writing within seven days.
What is a Purchase Order (PO)?
A PO is an institutional purchase authorisation that includes service details, agreed pricing, and a reference number.
Turnaround and delivery
How do I choose the right turnaround?
Per-minute rates generally decrease for longer turnarounds. You can select multiple options to compare pricing.
Can I request faster than Express?
Yes, contact operations and the team will assess urgent feasibility.
How are completed caption files delivered?
Completed files are delivered through secure account access to protect confidentiality.
File upload and handling
Is there a file size limit?
Maximum file size per upload is 8GB. We recommend no more than 20 files per batch for efficient handling.
Which video formats are accepted?
Supported formats include .mp4, .mov, .avi, .m4v, .mpg, .mpe, .wmv, .3gp. and .mp3
Can I upload multiple videos in one request?
Yes. Include details in project logistics when requesting the quote.
Caption formatting and customisation
What caption formats are provided?
.srt and .vtt formats are supported and included at no extra cost.
Do I receive a transcript with caption files?
Yes. A completed intelligent-verbatim transcript with two timestamps per page is included free.
Do you embed captions directly in videos?
No. We provide caption files that can be uploaded to your platform and embedded during publishing.
Security and confidentiality
How is file security handled?
Accounts are password-protected, access is restricted to authorized professionals, and data is typically removed within 60 days unless custom retention is agreed.
Can I request an NDA?
Yes. NDA or confidentiality requests can be included with your quotation request.
Additional queries: [email protected]
Ready when you are
99%+ accurate and perfectly synchronised captions
Our captioning service supports corporate training, webinars, online promotional material, educational content, and media workflows where timing and clarity matter.
Captioning use cases
Common use cases include training videos, webinars, educational lectures, marketing videos, and multimedia presentations where clarity and accessibility are essential.
Captioning for education
We support universities, online schools, and digital learning platforms with precise captions for lectures, webcasts, and educational media.
Captioning for corporate training
We provide captioning for internal learning content, HR training assets, and company communications to improve accessibility and engagement.
Captioning for language schools
Captions help language learners connect spoken and written forms, improving comprehension and reinforcing reading and listening outcomes.
Open captioning services
Open captions are ideal for environments where captions should always be visible, such as social content, promotional videos, and live event outputs.
Enhanced accessibility
Captions remain visible at all times, improving usability for silent viewing contexts.
Improved engagement
Clear on-screen text increases viewer retention and content comprehension.
Social optimization
Open captions can improve performance for autoplay-muted social media content.